Senior Account Manager – MSP / Contingent Workforce

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Location: Surrey (Hybrid – 3 days onsite / 2 days WFH)

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About the Role

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We are delighted to be supporting a leading MSP, working in partnership with one of the UK’s most high-profile healthcare product suppliers. This is a rare and exciting opportunity for an experienced Account Manager to take ownership of a major account, overseeing the delivery of services across IT, finance, logistics, and supply chain functions.

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Currently, the programme supports around 80 contractors, generating a gross profit of approximately £400K per annum. There is significant potential to scale this rapidly, with future opportunities to build a team and expand into permanent recruitment.

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This is a career-defining role offering high visibility, responsibility, and the chance to grow alongside the account.

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Key Responsibilities

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• Act as the main point of contact for the client, managing relationships with key stakeholders.

• Oversee a team supporting ~80 contractors across multiple disciplines.

• Ensure delivery of recruitment, onboarding, compliance, and contractor management.

• Manage GP performance, margin protection, and revenue forecasting.

• Identify and implement growth opportunities, including expansion into permanent hiring.

• Develop and deliver against KPIs, SLAs, and reporting requirements.

• Build, lead, and mentor a high-performing team as the account scales.

• Liaise with suppliers, negotiate rates, and ensure compliance.

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About You

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We are looking for someone who can hit the ground running and has demonstrable experience in a similar MSP or contingent workforce environment. The ideal candidate will have:

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• At least 3–5 years’ experience in account management within an MSP / managed services context.

• Proven ability to manage large contractor populations (50–150 contractors).

• Strong commercial acumen, with experience of P&L, forecasting, and margin control.

• Excellent stakeholder management and communication skills.

• Organisational skills to manage multiple priorities in a fast-paced environment.

• Experience working across IT, finance, logistics, or supply chain functions.

• The ambition and leadership skills to build and lead a team.

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What’s on Offer

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• Basic salary of £50,000 + OTE £65–70,000

• Hybrid working: 3 days onsite in Surrey, 2 days from home

• Opportunity to double GP quickly and grow the account further

• Scope to build a team and add permanent recruitment services

• Direct exposure to senior stakeholders with career progression opportunities

• The chance to play a pivotal role in a high-profile, growing MSP programme

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This is a rare and exciting opportunity for an experienced Account Manager to make a real impact. If you have the skills, drive, and background we’re looking for, we’d love to hear from you.

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Apply now to take the next step in your career.

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Ref: IL007

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