Effective date: 1 October 2025

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Indigo Lane Recruitment (including our sub-brands Founders Lane, Lane Advisory, and

Inside Lane) is committed to protecting your personal data.

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This Privacy Policy explains what information we collect, how we use it, and the rights you

have under UK data protection law (UK GDPR and Data Protection Act 2018).

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Contact:

Ruella Crouch – Founder

Phone: 07768 011999

Email: ruella@indigo-lane.com

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1. Who we are

Indigo Lane Recruitment is a London-based recruitment firm specialising in recruitment-to-

recruitment services. We support recruiters, clients, and future founders across the UK,

through our core business and sub-brands.

For the purposes of this policy:

- “Candidates” are individuals who use our services to explore or secure roles.

- “Clients” are organisations or individuals who work with us to hire staff.

- “Contacts” are people connected to our services, such as referees, suppliers, and partners.

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2. What data we collect

We may collect the following information depending on your relationship with us:

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- Candidates: personal details, CV, job history, skills, remuneration details, right to work

documentation, references, interview notes, bank details (if applicable), marketing

preferences.

- Clients & Contacts: name, role, employer details, contact information, feedback, records of

communication, marketing preferences.

Sources include: you directly, job boards, networking sites, referrals, clients, and other

recruitment partners.

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3. How we use your data

We process personal data to:

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- Assess your suitability for roles and introduce you to clients

- Share your CV and details with employers (with your knowledge)

- Manage interviews, references, payroll, and compliance

- Maintain records, backups, and quality standards

- Provide market insights

- Market our services (where lawful).

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4. Legal bases for processing

- Legitimate interests: providing recruitment services, record keeping, defending legal

claims.

- Contract: necessary to perform a contract with you.

- Legal obligations: verifying identity, right to work checks, HMRC reporting.

- Consent: where you have explicitly agreed (e.g. sensitive data, marketing).

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5. Sharing your data

We share data only where necessary and lawful, with:

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- Clients and hiring managers

- Referees, background check and payroll partners

- IT and cloud providers

- Professional advisers and insurers

- Regulatory authorities (e.g. HMRC, ICO).

We do not sell your personal data.

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6. International transfers

Where data is transferred outside the UK/EEA, we ensure appropriate safeguards (such as

adequacy decisions or standard contractual clauses).

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7. Data retention

We retain your data for up to 7 years from our last engagement with you, unless longer

retention is required by law. You may request earlier deletion.

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8. Data security

We have technical and organisational measures to protect your data against unauthorised

access, misuse, or loss.

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9. Your rights

You have rights under UK GDPR to:

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- Access, correct, or delete your data

- Restrict or object to processing

- Request data transfer to another provider

- Withdraw consent at any time (where applicable)

- Complain to the Information Commissioner’s Office.

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10. Complaints

If you are unhappy with how we handle your data, please contact Ruella Crouch

(ruella@indigo-lane.com).

You also have the right to complain to the ICO: www.ico.org.uk.

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11. Updates to this policy

We may update this policy from time to time. Significant changes will be published on our

website.

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Review cycle:

This Privacy Policy will be reviewed annually to ensure it remains accurate, compliant, and

aligned with Indigo Lane Recruitment’s practices.

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